Auto dealership lot representing AI automation for car dealers

    Auto Dealership Industry

    AI automation for auto dealerships — respond to every car buyer lead in under 60 seconds, 24/7.

    Talos builds AI voice agents and workflow automation for franchised and independent dealerships. Instant internet lead response, automated service reminders, and bilingual AI for English and Spanish-speaking buyers — without adding BDC headcount.

    Who we work with in auto retail

    We serve dealerships where internet lead response speed and service retention directly drive gross profit.

    Franchised new car dealerships

    New car dealers managing high internet lead volume from Cars.com, AutoTrader, and OEM portals who need instant, consistent response.

    Independent used car dealers

    BHPH and independent dealers who need professional lead follow-up without a full BDC team.

    Multi-rooftop dealer groups

    Dealer groups that need standardized lead handling and service outreach across multiple locations.

    Service departments

    Fixed ops managers looking to increase service lane appointments through proactive maintenance reminder campaigns.

    What we automate for auto dealerships

    Internet lead response

    Every VDP lead, trade-in inquiry, and form submission responded to within 60 seconds — by voice, SMS, and email — 24/7.

    Bilingual AI voice agents

    English and Spanish AI voice agents with automatic language detection — critical for Texas, California, and Florida dealer markets.

    Service reminder campaigns

    Automated oil change, tire rotation, and recall reminder calls and texts to every customer in your DMS.

    Unsold lead follow-up

    Multi-touch AI follow-up sequences for showroom visits that didn't close — 60-day automated drip with personalized vehicle references.

    Trade-in lead nurturing

    Automated follow-up for trade-in appraisal requests — one of the highest-intent lead types in automotive.

    CSI improvement workflows

    Post-sale and post-service follow-up that improves CSI scores and catches problems before they become negative reviews.

    What changes when dealerships automate

    Without AI automation

    • Internet leads wait 2–4 hours for first contact — 78% of buyers choose whoever responds first
    • Spanish-speaking buyers get slower responses or none at all — lost gross in bilingual markets
    • Service lane runs on reactive volume — no proactive outreach to pull customers in
    • Unsold showroom visits never hear from the dealership again after the first follow-up call

    With Talos automation

    • Every internet lead contacted in under 60 seconds — nights, weekends, and holidays included
    • Bilingual AI handles English and Spanish buyers equally — no market segment left unserved
    • Service reminders run automatically — appointment volume increases without adding service advisors
    • Unsold prospects receive a 60-day automated sequence — more comebacks, more sold units

    How we work with dealerships

    1

    Discovery

    30-minute call to review your lead sources, DMS, CRM, and service volume — then identify the highest-impact automation.

    2

    CRM & DMS integration

    Connect to VinSolutions, DealerSocket, CDK, Reynolds & Reynolds, or your existing system — no data migration required.

    3

    Build & test

    Custom voice scripts, bilingual personas, lead response sequences, and service campaigns built and tested before launch.

    4

    Optimize

    Monthly review of lead contact rates, appointment set rates, and service RO counts to continuously improve.

    What you can expect

    60 sec

    Lead response time

    Every internet lead contacted instantly.

    Bilingual

    English + Spanish

    Automatic language detection for all buyers.

    30%+

    More service appts

    With proactive reminder campaigns.

    24/7

    AI BDC

    Lead coverage without BDC headcount.

    Frequently asked questions

    Stop losing car buyers to dealerships that answer faster.

    Free 30-minute consult. We'll show you how to automate your internet lead response and service reminders — live in 2–4 weeks.