AI automation for auto dealerships — respond to every car buyer lead in under 60 seconds, 24/7.

A trade-in appraisal request is treated as a first-class internet lead: the AI responds within 60 seconds by voice, SMS, or email, around the clock, then runs an automated nurture sequence instead of waiting for someone to work the CRM task list. Trade-in is one of the highest-intent lead types in automotive, so response speed matters more here than almost anywhere else on the lot. Every touch writes back into VinSolutions, DealerSocket, CDK, Reynolds & Reynolds, Elead, or whichever CRM you run.

Talos builds a 60-day multi-touch drip for showroom visits that didn't close, with personalized references to the vehicles the buyer actually looked at. It runs by voice and SMS without a rep starting each touch, and books the comeback appointment when the buyer re-engages. Most stores stop after the first follow-up call — that is where the unsold list goes cold.

We integrate with VinSolutions, DealerSocket, CDK Global, Reynolds & Reynolds, Elead, and most automotive CRMs with an API. On the DMS side, we connect to CDK, R&R, DealerTrack, and Tekion.

Our voice agents automatically detect language preference within the first seconds of the call and switch to Spanish or English seamlessly. Spanish-speaking buyers receive the same quality of service as English-speaking buyers — no menu, no 'press 1 for Spanish.'

Yes. That's the primary use case. Most dealerships see their highest internet lead volume Friday evening through Sunday — exactly when BDC staff isn't available. Our AI handles 100% of that volume with consistent, immediate responses.

The highest ROI comes from internet lead response improvement. Responding in under 60 seconds vs. 2–4 hours typically improves appointment set rate by 20–40%. On a store doing 100 internet leads per month, that's 20–40 additional appointments — and each additional closed deal more than covers the monthly investment.