
Insurance Industry
AI automation for insurance agencies — follow up on every lead, never miss a renewal.
Talos builds AI voice agents and workflow automation for independent insurance agencies. Respond to new leads instantly, automate renewal reminders, and reduce policy lapses — without hiring more staff.
The short answer
Independent insurance agencies automate the work that decides revenue: lead response, renewals, and intake. Talos builds AI voice agents and workflows that answer every new quote request within 60 seconds by phone, SMS, or email, run multi-touch renewal sequences starting 90 days out, and push underwriting data straight into Applied Epic, HawkSoft, Vertafore, or your CRM — without hiring more staff.
Who it's for
Who we work with in insurance
We serve independent agencies and brokerages where lead response speed and renewal follow-through determine revenue.
Independent P&C agencies
Property and casualty agencies managing hundreds of renewal dates and new quote requests simultaneously.
Life & health brokerages
Life and health brokers who lose prospects to larger carriers simply because they can't respond fast enough.
Commercial lines agencies
Commercial insurance agencies handling complex multi-line clients with recurring renewal cycles.
Multi-line independent agents
Agents carrying auto, home, life, and commercial lines who can't manually track every touchpoint.
What we automate
What we automate for insurance agencies
Lead response automation
Every new quote request answered within 60 seconds — by phone, SMS, or email — before competitors can call back.
Renewal reminder sequences
Automated multi-touch renewal campaigns via voice, SMS, and email — starting 90 days before expiration.
Policy lapse recovery
Automated outreach to lapsed policyholders with personalized re-engagement sequences.
Client intake automation
Digital intake forms that capture all underwriting data automatically and push it into your AMS or CRM.
Cross-sell & upsell campaigns
Automated campaigns that identify bundling opportunities and follow up with existing clients.
Claims follow-up
Automated check-ins with clients during the claims process to improve satisfaction and retention.
Before / after
What changes when insurance agencies automate
Before
Without AI automation
- New quote requests sit for hours — prospects call a competitor who answers immediately
- Renewals fall through because staff can't manually track every expiration date
- Policy lapses that could have been prevented with a single reminder call
- Cross-sell opportunities go unworked because the team is buried in service calls
After
With Talos automation
- Every new lead gets a personalized response within 60 seconds — 24/7
- Renewal sequences run automatically — no policy expires without multiple touchpoints
- Lapse rates drop 25–40% with proactive automated outreach
- Cross-sell campaigns run continuously in the background, generating revenue without effort
How it works
How we work with insurance agencies
01
Discovery
30-minute call to understand your book of business, renewal cycles, and where leads are falling through.
02
AMS/CRM integration
We connect to Applied Epic, HawkSoft, Vertafore, GoHighLevel, or your existing system — no data migration.
03
Build & test
Custom voice scripts, renewal sequences, and intake workflows built and tested before launch.
04
Optimize
Monthly review of contact rates, renewal retention, and lead conversion to continuously improve.
What to expect
What you can expect
60 sec
Lead response time
Every new quote request answered instantly.
25–40%
Lapse reduction
With automated renewal sequences.
3x
More renewals worked
Without adding headcount.
24/7
AI availability
Your agency never misses a lead.
FAQ
Frequently asked questions
We integrate with Applied Epic, HawkSoft, Vertafore AMS360, Jenesis, GoHighLevel, Salesforce, and most CRMs that have an API. If you use a different system, ask us — we've likely integrated it before.
Our voice agents are designed to qualify, gather information, and route — not to provide coverage advice. They collect the data your producers need, so your licensed staff handles the advice and selling.
We build a multi-touch sequence — typically starting 90 days out — with automated calls, texts, and emails at strategic intervals. Each message is personalized with the client's policy type, renewal date, and agent name.
Most agencies see ROI within 30–60 days. The clearest wins are in lapse reduction (each prevented lapse is worth its annual premium) and lead conversion improvement (answering in 60 seconds vs. hours is worth 5–10% more closed business).
Client intake automation handles it. Digital intake forms capture the underwriting data your producers need and push it straight into Applied Epic, HawkSoft, Vertafore AMS360, Jenesis, GoHighLevel, or Salesforce, so nothing is rekeyed by hand. The AI voice agent does the same job on the phone — it qualifies the caller, gathers the information, and routes it — leaving coverage advice and selling to your licensed staff.
Every new quote request gets a personalized response within 60 seconds, by phone, SMS, or email, around the clock — before a competitor calls back. The follow-up then keeps running on its own: renewal sequences start 90 days before expiration, lapsed policyholders get automated re-engagement outreach, and cross-sell campaigns work the existing book in the background. Agencies typically see lapse rates fall 25–40% and three times as many renewals worked without adding headcount.
Stop losing renewals and leads to slow follow-up.
Free 30-minute consult. We'll show you exactly how we'd automate your agency's lead and renewal workflows.
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Services we deliver
AI Voice Agents
24/7 conversational voice AI that answers calls, qualifies leads, and books appointments.
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Respond to every inbound lead in under 60 seconds with personalized AI follow-up sequences.
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End-to-end automation that connects email, calendar, billing, and ops into one intelligent pipeline.
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Solutions for agencies
Reduce Missed Calls with AI
Stop losing leads to voicemail. AI voice agents answer 24/7 and book appointments instantly.
Learn moreReduce No-Shows with AI Reminders
Cut no-show rates by 30%+ with automated appointment reminders via voice, SMS, and email.
Learn moreImprove Customer Response Time with AI
Cut customer response time from hours to seconds with AI-powered triage and replies.
Learn moreAI After-Hours Call Handling
Never lose a lead to after-hours voicemail. AI answers, qualifies, and books around the clock.
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Further reading
Keep reading
Where we work
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