Modern dental office front desk with AI automation

    Dental Offices

    AI that fills the chair — without burning out the front desk.

    Talos builds voice agents and workflow automation tailored to dental practices: 24/7 call answering, automated recall and no-show recovery, with direct PMS integration on our roadmap.

    The short answer

    AI automates the parts of a dental office that run on the phone. Talos builds a voice agent that answers new-patient calls, reschedules, and emergencies 24/7, plus automated recall outreach to overdue hygiene patients and same-day no-show recovery. Direct integration with Dentrix, Open Dental, Eaglesoft and Curve is on our roadmap, and most practices go live in 2–3 weeks.

    Who it's for

    Built for dental teams that lose money to phones and no-shows

    01

    Solo & group practices

    Front desks juggling scheduling, insurance, and patient questions all day.

    02

    DSOs & multi-location groups

    Standardize patient communication and recall across every office.

    03

    Specialty practices

    Ortho, endo, perio, and oral surgery referrals captured 24/7.

    04

    New & expanding offices

    Run lean while booking out the schedule from day one.

    What we automate

    What we automate for dental offices

    24/7 call answering

    AI receptionist for new-patient calls, reschedules, emergencies, and FAQs.

    Recall & reactivation

    Automated outreach to overdue hygiene patients via text, email, and voice.

    No-show recovery

    Same-day list of cancellations + automated outreach to fill open chairs.

    New-patient intake

    Digital intake forms completed and delivered to your front desk before the appointment.

    Insurance pre-checks

    Automate verification touches and reduce front-desk phone time.

    Reviews & referrals

    Trigger review requests after great visits, automatically.

    Before / after

    What changes for the front desk

    Before

    Before

    • 30%+ of calls go to voicemail at peak hours
    • Recall list is months behind
    • No-shows leave gaps that don't get filled
    • Front desk overwhelmed, burning out

    After

    After

    • Every call answered, every new patient captured
    • Recall outreach runs on autopilot
    • Cancellations automatically refilled same day
    • Front desk focuses on in-office patient experience

    How it works

    Our build process for dental practices

    1. 01

      Practice audit

      Map your call types, PMS, and biggest scheduling leaks.

    2. 02

      Custom build

      Voice agent + automation flows tailored to your practice.

    3. 03

      Calendar & handoff setup

      Connect your scheduling calendar and front-desk handoff. Direct Dentrix, Open Dental, Eaglesoft and Curve integration is on our roadmap.

    4. 04

      Launch & monitor

      Go live in 2–4 weeks with weekly tuning for the first 90 days.

    What to expect

    What dental clients typically see

    <5%

    Missed-call rate

    Down from 25–40% pre-launch.

    20–35%

    Fewer no-shows

    Via automated reminders + recovery.

    2–4x

    Recall reactivations

    Compared to manual outreach.

    10–15 hrs

    Weekly front-desk time saved

    Per location, on average.

    Integrations

    Works with your dental stack

    Direct integration with Dentrix, Open Dental, Eaglesoft and Curve is on our roadmap. Today the agent books into a connected scheduling calendar or hands the request to your front desk.

    • Google Calendar
    • Calendly
    • Cal.com
    • Twilio
    • Zapier
    • Make

    In practice

    How it played out for one client

    Three-location general dentistry group, Texas

    Dental

    Challenge

    Front desk missing 35%+ of calls during lunch and after 4pm. Recall list 6 months behind across all locations.

    Solution

    Talos deployed a unified voice agent and automated recall workflow connected to their scheduling calendar.

    Result

    Missed-call rate dropped to under 4%. Recall reactivations 3x'd in 90 days. Build paid for itself in under 7 weeks.

    Representative example. Specific results vary by business.

    FAQ

    Frequently asked questions

    Yes. We build automated recall outreach that contacts overdue hygiene patients by text, email, and voice, so the list works itself instead of waiting for spare front-desk time. Dental clients typically see 2–4x more recall reactivations than they get from manual outreach. The three-location group below tripled reactivations within 90 days.

    The AI receptionist answers them. It handles new-patient calls, reschedules, emergencies, and routine questions around the clock, so calls that would have hit voicemail at lunch or after 4pm still get captured. Practices typically move from a 25–40% missed-call rate to under 5%.

    The voice agent answers the call your front desk cannot, so there is nothing left to recover afterwards. It picks up during procedures, over lunch, and after 4pm — booking new patients, rescheduling, and triaging emergencies — and routes new-patient intake details into your PMS before the appointment. Practices typically go from a 25–40% missed-call rate to under 5%, and the three-location group below dropped under 4%.

    Yes — overflow is the most common starting point. Calls that ring through while your team is with a patient or already on another line reach the AI receptionist instead of voicemail, and it handles new-patient calls, reschedules, and routine questions the same way the front desk would. Anything it should not answer on its own, such as specific insurance or billing questions, is routed to your team.

    Direct integration with Dentrix, Open Dental, Eaglesoft, Curve and other dental PMS platforms is on our roadmap. Today the agent books into a connected scheduling calendar, or captures the request for your front desk to confirm in your PMS, so nothing is lost while the direct connection is built.

    Yes. We use HIPAA-aware infrastructure, sign a BAA, and design conversation flows to minimize PHI exposure.

    It can answer general policy questions and route specifics to your team. We don't replace billing staff — we offload routine calls.

    Most dental builds go live in two to three weeks.

    See an AI front-desk demo for your practice

    Book 20 minutes — we'll show you a live voice agent answering a dental call exactly how yours would.

    Or call (346) 330-3390