Apartment building representing AI automation for property management companies

    Property Management Industry

    AI automation for property management — handle tenant calls, route maintenance, and renew leases without adding staff.

    Talos builds AI voice agents and workflow automation for residential and commercial property managers. 24/7 tenant call handling, intelligent maintenance routing, and automated lease renewal sequences — built on your existing property management software.

    Who we work with in property management

    We serve property management companies where tenant volume and maintenance coordination strain operations.

    Residential property managers

    Single-family and multifamily property managers handling high tenant call and maintenance request volume with limited staff.

    Commercial property managers

    Commercial PM firms managing business tenant relationships, common area maintenance, and lease renewals across multiple properties.

    HOA management companies

    HOA management firms fielding homeowner inquiries, vendor coordination, and violation workflows at scale.

    Vacation rental managers

    Short-term rental operators managing guest inquiries, check-in automation, and maintenance across distributed properties.

    What we automate for property managers

    24/7 tenant call handling

    AI voice agent answers every tenant call, collects information, and routes to the right team — or escalates emergencies immediately.

    Maintenance request routing

    Intelligent intake that categorizes requests by urgency, assigns to the right vendor or maintenance team, and sends confirmation to tenants.

    Lease renewal campaigns

    Automated multi-touch renewal outreach starting 90 days before lease expiration — via voice, SMS, and email.

    New tenant onboarding

    Automated welcome sequences, move-in instructions, portal login delivery, and utility setup reminders.

    Rent reminder sequences

    Automated pre-due and past-due reminders via SMS and voice before the late fee kicks in.

    Vendor coordination

    Automated scheduling and communication between tenants, vendors, and your team for maintenance appointments.

    What changes when property managers automate

    Without AI automation

    • After-hours tenant calls go to voicemail — emergencies wait until morning or get routed to expensive emergency lines
    • Maintenance requests come in by phone, text, and email — routing is manual and inconsistent
    • Lease renewals are worked manually — some fall through, creating unexpected vacancy
    • Property managers spend half their day on calls that automation could handle

    With Talos automation

    • Every tenant call answered 24/7 — emergencies escalated immediately, routine requests logged and routed
    • Maintenance requests captured consistently and routed automatically based on urgency and type
    • Lease renewals run on autopilot — higher renewal rates, fewer unexpected vacancies
    • Managers focus on high-value owner relationships and complex issues — not repetitive tenant calls

    How we work with property management clients

    1

    Discovery

    Map your call volume, maintenance workflow, and lease renewal cycle to identify the highest-friction processes.

    2

    Software integration

    Connect to AppFolio, Buildium, Yardi, RealPage, or your existing PM software — no data migration required.

    3

    Build

    Custom call scripts, maintenance intake logic, renewal sequences, and escalation rules built for your portfolio and policies.

    4

    Optimize

    Monthly review of call resolution rates, maintenance completion times, and renewal rates to continuously improve.

    What you can expect

    24/7

    Tenant call coverage

    Every call answered — emergencies escalated.

    70%

    Fewer routine calls

    Handled by AI without human intervention.

    90%+

    Lease renewal rate

    With automated multi-touch sequences.

    2–4 wks

    Time to live

    From kickoff to automated tenant handling.

    Frequently asked questions

    Handle more properties without more property managers.

    Free 30-minute consult. We'll map your tenant call and maintenance workflow and show you what automation would look like for your portfolio.