AI voice agent answering a business phone call

    AI Voice Agents · Talos Connect

    AI voice agents that answer, book and follow up, built into Talos Connect.

    Your AI voice agent runs inside Talos Connect, our business phone, texting and scheduling platform. It picks up on the first ring at 2 PM or 2 AM, books on your real calendar, texts the confirmation and writes up every call, so nothing waits for a callback.

    The short answer

    A Talos AI voice agent is the AI receptionist built into Talos Connect, our business phone and texting platform. It answers every call on the first ring, 24/7, in English, Spanish or Vietnamese, books on your Connect calendar, texts the confirmation and writes up the call. It costs $149 a month with 500 minutes, for businesses anywhere in the US.

    See it work

    One call: answered, booked and written up.

    Watch a 9 PM call get answered and booked in 60 seconds. Below are the screens your team sees the next morning in Talos Connect.

    Talos Connect in 60 secondsWatch the 10-minute product tour
    Talos Connect · Call detail
    Talos Connect call detail: an AI voice agent call at 6:45 AM with summary, transcript and the outcome booked
    Talos Connect · AI Receptionist
    Talos Connect AI Receptionist settings and results
    Talos Connect · Call Intelligence
    Talos Connect Call Intelligence: what callers want, sentiment and missed opportunities

    Real product, demo account and sample data

    Who it's for

    Built for businesses that cannot let the phone ring out

    Any business where a missed call is a missed job, booking or client.

    01

    Home services

    HVAC, plumbing, electrical and roofing: emergency calls captured with the address and urgency instead of going to voicemail.

    02

    Restaurants, salons and auto shops

    Orders from the live menu, bookings, reschedules and "are you open?" questions handled while your team is with a customer.

    03

    Law firms and professional services

    Intake with the matter or need recorded, names captured for your conflict check, and the consultation booked.

    04

    Healthcare offices

    Medical, dental and veterinary scheduling and messages handled, with a BAA available and no clinical advice given.

    What we automate

    Skills, not scripts

    Each skill uses your real data in Talos Connect, so the agent never guesses an hour, a price or an open slot.

    Book, reschedule and cancel

    Checks real availability, offers up to three times, reads the details back, books and texts a confirmation.

    Answer from your knowledge base

    Hours, prices, service area, parking and policies, answered only from what you have approved.

    Take a proper message

    Name, number and reason, delivered as a task with a due time and a notification.

    Escalate emergencies

    You define what is urgent. It alerts your team, offers the next emergency slot or directs callers to 911.

    Capture leads

    Job details, address and urgency go straight into your Talos Connect pipeline.

    Take orders and reservations

    For restaurants: orders from the live menu with tax and pickup times, and table bookings.

    Balances and pay links

    Reads a balance back and texts a secure payment link.

    Hand off to a person

    Transfers on request during office hours, or takes a message when you are closed.

    English, Spanish and Vietnamese

    Callers are helped in the language they are most comfortable with. Your team still gets the transcript and summary.

    Under the hood

    What happens in the two seconds after a caller speaks

    The voice agent works inside your real calendar, customer list and knowledge base in Talos Connect, so it acts on the call instead of just taking a message.

    1. 01

      The call arrives

      Your Talos Connect line sends the call to the AI: always, after hours, or when nobody picks up.

    2. 02

      Speech becomes text

      Speech recognition transcribes the caller in real time.

    3. 03

      The model decides

      A language model reads the conversation and your instructions, then chooses to answer or to use a tool.

    4. 04

      Tools act on your account

      Look up the caller, check availability, book, take a message, send a text or transfer the call.

    5. 05

      A natural voice replies

      Text-to-speech answers in one or two short sentences.

    6. 06

      The call is written up

      Transcript, summary, sentiment, outcome and follow-up tasks land on the customer's timeline.

    Helpful, honest and hard to derail

    • Says it is an AI when asked, and offers a person.
    • Uses your data for every fact. It never guesses hours, prices or availability.
    • Never gives medical, legal or financial advice.
    • Stays on the reason for the call and cannot be re-prompted by a caller.
    • Honors opt-outs and permitted calling hours on outbound calls.
    AI voice agent on a callInbound, 4:52 PM
    • Are you a real person?
    • I'm an AI assistant for the office. I can book appointments, take a message or connect you to the team. How can I help?
    • I need to move my Thursday appointment.
    • lookup_caller → Thu 2:30 PM appointment
    • reschedule_appointment → Mon 9:00 AM, confirmation text sent
    • You're all set for Monday at 9:00 AM. I just texted you the confirmation.

    Before / after

    Before vs after a Talos voice agent

    Before

    Without an AI voice agent

    • After-hours calls go to voicemail, and many callers try the next business instead
    • Staff stop helping the customer in front of them to answer routine calls
    • New leads wait hours for a callback
    • No record of what was said, missed or promised

    After

    With a Talos voice agent

    • Every call answered on the first ring, day or night
    • Routine booking and questions handled without pulling staff away
    • Leads captured with details and a follow-up task in Talos Connect
    • A transcript and summary of every call on the customer's timeline

    How it works

    From demo to live calls

    1. 01

      A demo with your call flow

      We set up a live demo with your hours, services and real scenarios before you commit to anything.

    2. 02

      Teach it your business

      Your hours, services, policies and answers go into the knowledge base. You decide what is urgent and who gets transfers.

    3. 03

      Choose when it answers

      Always, after hours only, or when nobody picks up. You can change it at any time.

    4. 04

      Port your numbers and go live

      Talos Connect is our own business phone service. We port your existing numbers, so customers keep calling the number they know.

    What to expect

    Product facts, not projections

    What every Talos Connect AI voice agent does from day one.

    1st ring

    Every call answered

    Nights, weekends and holidays included.

    24/7

    Coverage

    No answering-service shifts or holiday rates.

    3

    Languages

    English, Spanish and Vietnamese on every call.

    500

    Minutes included

    In the $149 monthly plan. More are $75 per 500.

    Pricing

    Published prices. No quote needed.

    The voice agent is part of Talos Connect, so you can see what it costs before you book a demo.

    AI receptionist

    $149/mo

    • 500 minutes included
    • Inbound calls 24/7 in English, Spanish and Vietnamese
    • Booking, messages, leads, orders and pay links
    • Transcript and summary of every call

    More minutes

    $75/500 min

    • Add minutes as your call volume grows
    • Same skills and languages

    AI outbound

    $199/mo add-on

    • Recalls, reactivation, reminders and past-due balances
    • Consent, opt-out and calling-hour guardrails

    Phone seats

    $19.95/user/mo

    • Business lines for your team: seats are $19.95, $24.95 or $34.95
    • Keep your numbers: we port them for you

    These are Talos Connect list prices. The voice agent runs on Talos Connect, our own business phone service, so phones, texting, scheduling and the AI come on one bill.

    Integrations

    Sends every call to the tools you already use

    Talos Connect sends new contacts, calls with their AI summary, bookings and leads to your CRM, team chat or automation tool. Our team sets up the connection for you.

    • HubSpot
    • Salesforce
    • GoHighLevel
    • Pipedrive
    • Zoho CRM
    • Close
    • monday.com
    • Airtable
    • Slack
    • Zapier
    • Make
    • n8n

    Your options

    In-house, answering service or an AI voice agent?

    Most businesses end up with a blend. Here is how the three compare.

    Available 24/7

    In-house receptionist
    No
    Live answering service
    Yes
    AI voice agent
    Yes

    Books directly on your calendar

    In-house receptionist
    Yes
    Live answering service
    Sometimes
    AI voice agent
    Yes

    Handles many calls at once

    In-house receptionist
    No
    Live answering service
    Limited by staffing
    AI voice agent
    Yes

    Knows your customers' history

    In-house receptionist
    Yes
    Live answering service
    No
    AI voice agent
    Yes

    Empathy in difficult conversations

    In-house receptionist
    Strongest
    Live answering service
    Strong
    AI voice agent
    Hands off to a person

    Cost model

    In-house receptionist
    Salary and benefits
    Live answering service
    Per minute or per call
    AI voice agent
    Flat monthly fee plus minutes

    A fair summary of typical arrangements. Capabilities vary by provider.

    Keeping your phone system?

    We also build custom voice agents.

    If you are not switching phone service, our automation team builds a voice agent around the phone system, CRM and calendar you already run, such as Google Calendar, Calendly, Cal.com or GoHighLevel. Custom builds are a fixed fee per system, then a flat monthly rate.

    FAQ

    Frequently asked questions

    An AI voice agent answers your business phone in a natural voice, understands what the caller wants, and uses tools connected to your systems to act: it looks up the caller, checks open times, books, takes a message or transfers the call. The Talos AI voice agent is built into Talos Connect, so every call is saved with a transcript and summary.

    The Talos Connect AI receptionist is $149 a month including 500 minutes, and more minutes are $75 per 500. AI outbound campaigns are an optional $199 a month, and Talos Connect phone seats start at $19.95 per user a month. Custom voice agents built around another phone system are quoted per build.

    To use the AI receptionist in Talos Connect, yes. Talos Connect is our own business phone service, and we port your existing numbers so callers keep dialing the number they know. If you want to keep your current phone system, our custom build team can build a voice agent around it instead.

    Yes. The agent introduces itself as a virtual assistant and says it is an AI when asked. Being upfront builds trust, and some states regulate undisclosed AI voice calls.

    During office hours it transfers the call to your team. When you are closed it takes a detailed message, marks it urgent if appropriate, and notifies your team.

    Yes. Unlike a person, the agent can answer simultaneous calls, which matters most during a rush or after an outage.

    It books on the Talos Connect calendar, which handles online booking, confirmations and reminders. Direct booking into medical and dental practice management or EHR systems is on our roadmap; until then the agent captures the request for your team to confirm.

    Yes, as a $199 a month add-on: recalls, reactivation, reminders and past-due balances. Outbound calling follows consent rules, honors opt-outs and keeps to permitted calling hours.

    Yes. Talos signs a Business Associate Agreement (BAA) with healthcare clients, and the agent never gives medical advice: it books, takes messages and hands clinical questions to your team.

    Anywhere in the United States. Setup, number porting, training and support are all done remotely, so no site visit is needed.

    See it answer your phones

    We will set up a live demo with your own call flow, hours and services, and answer every question. No pressure and no obligation.

    Or call (346) 330-3390

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