Home Services
Stop sending emergency calls to voicemail.
AI voice agents and automation built for HVAC, plumbing, electrical, and roofing contractors. Answer every call 24/7, qualify the job, and dispatch faster — without a bigger office team.
The short answer
Talos builds AI voice agents and automation for HVAC, plumbing, electrical, and roofing contractors. The agent answers every call 24/7 — including nights, weekends, and storm surges — triages emergency from routine, pages the on-call tech, captures address, equipment, and urgency before dispatch, and books estimate windows straight into ServiceTitan, Jobber, Housecall Pro, or FieldEdge. Most contractors go live in two to four weeks.
Who it's for
Built for home-services businesses
HVAC & plumbing
Emergency calls captured 24/7 with intelligent dispatch routing.
Electrical & roofing
Qualify jobs, schedule estimates, and follow up automatically.
Lawn, pest & cleaning
Recurring service scheduling and automated quotes.
Multi-trade & franchises
Standardize call handling across every truck and crew.
What we automate
24/7 call answering
Including nights, weekends, and storm-event surges.
Emergency triage
Distinguish urgent from non-urgent and page on-call techs.
Job qualification
Capture address, issue, equipment, and urgency before dispatch.
Estimate scheduling
Book estimate windows directly into ServiceTitan, Jobber, or Housecall Pro.
Lead follow-up
Auto-text and call leads who didn't book — until they do.
Review collection
Trigger Google review requests after every successful job.
Before / after
What changes for the office
Before
Before
- After-hours emergency calls go to voicemail
- Dispatch and CSRs overwhelmed during peaks
- Estimate leads grow cold before callback
- Review requests rarely happen
After
After
- Every emergency captured and routed in real time
- CSRs focus on revenue calls, not screening
- Estimates booked the same day a lead inquires
- Reviews land automatically after every job
How it works
How we deploy for contractors
01
Job audit
Review call volume, dispatch flow, and current FSM setup.
02
Custom build
Voice agent + automation flows tailored to your trade.
03
FSM integration
Connect to ServiceTitan, Jobber, Housecall Pro, FieldEdge, etc.
04
Launch & tune
Go live in 2–4 weeks; weekly review for the first 90 days.
What to expect
What contractors typically see
<5%
Missed-call rate
Down from 25–40%.
30–50%
More booked jobs
From after-hours capture alone.
<60s
Lead response time
Across nights and weekends.
10–20 hrs
Weekly office time saved
Per dispatcher.
Integrations
Works with your field service stack
- ServiceTitan
- Jobber
- Housecall Pro
- FieldEdge
- GoHighLevel
- Twilio
- Google Calendar
- QuickBooks
- Zapier
- Make
In practice
How it played out for one client
HVAC contractor, Greater Houston
HVACChallenge
Owner estimated $30K+/month in lost summer emergency calls due to after-hours voicemail.
Solution
Talos deployed a 24/7 voice agent with emergency-vs-standard triage, on-call paging, and ServiceTitan booking.
Result
Missed-call rate dropped from ~38% to under 4%. Net new booked jobs paid for the build inside the first month.
Representative example. Specific results vary by business.
FAQ
Frequently asked questions
Yes — we integrate with ServiceTitan, Jobber, Housecall Pro, FieldEdge, and most modern FSM platforms.
Absolutely. We define your emergency criteria, paging rules, and escalation flow during the build.
Yes — many contractors start with after-hours-only and expand to full coverage later.
The voice agent answers the call and separates an emergency from a routine job using the criteria you define, then pages the on-call tech for anything urgent. For standard work it captures the address, the issue, the equipment, and the urgency before dispatch, and books an estimate window in your field service platform. Paging rules and escalation flow are set during the build.
Yes. The same agent standardizes call handling across every truck and crew, so a multi-trade shop runs one intake and dispatch process instead of one per location. Trade-specific qualification questions are built during the custom-build step.
See your contractor AI dispatcher live
Book a 20-minute demo and we'll show you a voice agent answering a real-world service call.
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