A dark dental office front desk at 2 a.m., the desk phone lit teal by an incoming call

    Houston AI automation agency: Every call answered. Every lead followed up.

    Talos Automation builds AI receptionists and back-office automation for small and mid-sized businesses across the US, then runs them for you. Built by a Houston IT team with 25 years of keeping local businesses online.

    • 25 yrs

      Houston IT experience

      Our team has run phones, networks and servers for local businesses through Texas Management Group.

    • USMC

      Veteran-founded

      Founded by Scott McAuley, a U.S. Marine Corps veteran and 25-year IT executive.

    • BAA

      HIPAA-ready for healthcare

      We sign a Business Associate Agreement with medical and dental clients.

    • EN·ES·VI

      Trilingual AI receptionist

      Callers get answers in English, Spanish or Vietnamese, day or night.

    Case studyHow a Houston medical practice put an AI receptionist on every call

    What we build

    Six systems, installed and run for you.

    Start with the one that costs you the most today. Each system plugs into the phones, CRM and calendar you already use, and we monitor and tune it after launch.

    A trained voice answers every call in your name, books the appointment, and logs the conversation. No hold music, no voicemail, no missed revenue at 2am.

    Explore AI Voice Agents

    Records create and update themselves from calls, emails, and forms. Your pipeline stays current without anyone doing data entry.

    Explore CRM Automation

    The repetitive chains between your tools (quote, invoice, reminder, review request) run on their own, in order, every time.

    Explore Workflow Automation

    Intake forms, invoices, and contracts are read, extracted, and filed the moment they arrive. Data lands where it belongs, not in a scan folder.

    Explore AI Document Processing

    Every inquiry gets a response in under a minute, then a persistent, polite sequence until they book or say no. Speed wins the job.

    Explore Lead Follow-Up Automation

    Welcome messages, paperwork, portal accounts, and first appointments fire automatically the moment a deal closes.

    Explore Customer Onboarding Automation

    Two ways to work with us

    Use our platform, or have us build around yours.

    Talos Connect · The platform

    Phones, texting, scheduling and an AI receptionist in one app.

    Business phone lines, two-way texting, reminders, reviews, text-to-pay, and an AI receptionist that answers in English, Spanish and Vietnamese. We port your numbers and set it up for you.

    Seats from
    $19.95 /user/mo
    AI receptionist
    $149 /mo · 500 min

    Custom automation · The build

    Automation built around the tools you already run.

    Voice agents, CRM updates, lead follow-up, document processing and onboarding, wired into your existing CRM, calendar and billing. We build it, launch it, and keep tuning it every month.

    Build
    Fixed fee per system
    Then
    Flat monthly rate

    The night shift

    While you’re closed, the phone still gets answered.

    02:07 AM

    Dental office

    New-patient call answered in English. Cleaning booked for Thursday at 2:00.

    05:48 AM

    Plumbing contractor

    Burst-pipe call triaged as urgent. On-call tech texted the address before sunrise.

    09:42 PM

    Law firm

    Accident intake captured in Spanish. Conflict check queued for the morning.

    Illustrative scenarios

    The flagship system

    AI Voice Agent in Action

    calls answered
    24/7
    languages: EN, ES, VI
    3
    max time to first follow-up
    60s
    handoff to your team
    Live

    Signal 01 / Incoming call

    A call comes in after hours. The system is already awake.

    Signal 02 / Agent on the line

    The agent answers in your name: it qualifies, books, routes, and writes every record.

    Signal 03 / Handled

    Call handled, calendar booked, CRM current. Your team steps in only where it matters.

    Why Talos

    Built by an IT company, not a prompt shop.

    Talos grew out of 25 years of running IT for Houston small businesses at Texas Management Group. We kept seeing companies with solid infrastructure still losing calls, leads and hours to manual work. So we built the layer on top: AI that answers, follows up and files, installed by people who already understand the systems it has to work with.

    Scott McAuley, founder of Talos Automation

    Scott McAuley

    Founder

    U.S. Marine Corps veteran and 25-year IT executive who also leads Texas Management Group, a Houston managed IT and cybersecurity provider.

    About Talos →scottmcauley.com →

    1. 01

      We know where your systems live

      Phones, network, CRM, calendar and the data behind them. We have been the people who keep those running, so an AI agent goes in like any other system: documented and monitored.

    2. 02

      Healthcare-ready from day one

      Medical and dental clients sign a Business Associate Agreement with us before any patient data flows through a Talos system.

    3. 03

      We stay after launch

      Monitoring, model updates and monthly tuning are included. When something needs a person, you reach one on our Houston team.

    How we install it

    Five weeks from chaos to relief.

    1. 01

      Discovery

      We map how work actually moves through your business: calls, leads, paperwork, handoffs, and where hours leak.

    2. 02

      Build

      Your systems are configured and trained on your scripts, services, pricing, and tone. You review everything before it touches a customer.

    3. 03

      Integration

      We wire the machine into the tools you already use: phones, CRM, calendar, email, billing, and storage.

    4. 04

      Launch

      The system goes live on real calls and real leads with us watching every conversation for the first weeks.

    5. 05

      Optimization

      Monthly tuning against transcripts and outcomes. The machine gets better at your business every cycle.

    The real product

    This is what lands on your desk.

    Every call the AI takes shows up with a summary, the full transcript and the outcome, so the morning starts with a list instead of a voicemail box.

    See it live

    Hear the AI receptionist handle a call, then watch it land in Talos Connect with the summary and transcript.

    Talos Connect · Call detail
    Talos Connect call detail: AI receptionist call at 6:45 AM with summary, transcript and outcome booked
    Talos Connect · AI Receptionist
    Talos Connect AI Receptionist settings and results
    Talos Connect · Call Intelligence
    Talos Connect Call Intelligence: what callers want, sentiment and missed opportunities

    Real product, demo account and sample data

    FAQ

    Questions owners actually ask.

    Talos Automation is a Houston, Texas AI automation agency. We build and run AI voice agents, CRM automation, and workflow systems for small and mid-sized businesses across the United States, wired into the CRM and calendar you already use. We also make Talos Connect, an all-in-one phone, texting and AI receptionist platform. Most single-system installs go live in two to three weeks.

    Most single-system installs go live in two to three weeks. A full six-system build typically runs about five weeks from discovery to launch.

    Custom automation is a fixed build fee per system, then a flat monthly rate for hosting, monitoring, and tuning. You get the exact number on your strategy call, before any commitment. Talos Connect has published prices: seats start at $19.95 per user a month, and the AI receptionist is $149 a month with 500 minutes included.

    No. Custom builds wire into the phone system, CRM, and calendar you already run, and we only recommend a tool swap when something genuinely blocks automation. If you want new business phones as well, Talos Connect replaces them and we port your existing numbers.

    The voice agent transfers to a human you designate, with a live summary of the conversation so far. Nothing gets stranded with a robot.

    Yes. Medical and dental clients sign a Business Associate Agreement with us before any patient data flows through a Talos system. Direct EHR and practice-management integrations are on our roadmap, so ask us where your system stands.

    We build on the APIs of the tools small businesses already use, including HubSpot, Salesforce, GoHighLevel, QuickBooks, Microsoft 365, and Google Workspace. Tell us your stack on the strategy call and we will confirm what connects before you commit.

    Yes. We are based in Houston and work with businesses anywhere in the United States, including Dallas, Austin, San Antonio and Fort Worth here in Texas. Installs, training and support are done remotely, so no site visit is needed, and Talos Connect, our phone and AI receptionist platform, is available nationwide too.

    We do. Monitoring, model updates, and monthly optimization are included. You run your business; we run the machine.

    See what Talos would automate first.

    A thirty-minute call. We map how calls, leads and paperwork move through your business, then show you the first system worth building and what it costs.

    or call (346) 330-3390
    Book a Strategy Call