A plumber's service van in a driveway before sunrise, the phone on the dash lit teal by an incoming call

    Houston AI automation agency: Every call answered. Every lead followed up.

    Talos Automation builds AI receptionists and back-office automation for small and mid-sized businesses across the US, then runs them for you. Built by a Houston IT team with 25 years of keeping local businesses online.

    Book a Strategy CallSee it work overnight

    • 25 yrs

      Houston IT experience

      Our team has run phones, networks and servers for local businesses through Texas Management Group.

    • USMC

      Veteran-founded

      Founded by Scott McAuley, a U.S. Marine Corps veteran and 25-year IT executive.

    • BAA

      HIPAA-ready for healthcare

      We sign a Business Associate Agreement with medical and dental clients.

    • EN·ES·VI

      Trilingual AI receptionist

      Callers get answers in English, Spanish or Vietnamese, day or night.

    Case studyHow a Houston medical practice put an AI receptionist on every call

    What we build

    Six systems, installed and run for you.

    Start with the one that costs you the most today. Each system plugs into the phones, CRM and calendar you already use, and we monitor and tune it after launch.

    Show examples for

    AI Voice Agents

    Answers every call in your name, books the appointment and logs the conversation.

    AI is on a callInbound, 2:04 AM
    Our AC stopped blowing cold.I can get a technician out this morning. Is 8:30 AM okay?Yes, please.book_appointment → Thu 8:30 AM, AC repaircall summary logged to the CRM

    Call written up

    AC not cooling. Technician booked for Thu 8:30 AM. Caller prefers texts.

    $149/mo with 500 minutes on Talos ConnectSee AI voice agents

    CRM Automation

    Records create and update themselves from calls, emails and forms.

    Maria LopezStage: New lead Booked
    Source
    Phone call, 2:04 AM
    Job
    AC repair
    Owner
    Dispatch

    updated automatically · no data entry

    Talos Connect has built-in links to 12 appsSee CRM automation

    Lead Follow-Up

    Every inquiry answered fast, then a polite sequence until they book.

    1. 0:38Text: Thanks for reaching out, Maria. Want a quote by text or a quick call?
    2. Day 1Email: your water heater options and prices
    3. Day 3Reminder call scheduled
    4. BookedThu 10:00 AM install visit
    First reply in under a minuteSee lead follow-up

    Workflow Automation

    The chain between your tools runs on its own, in order.

    1. Estimate sent
    2. Approved
    3. Job scheduled
    4. Invoice paid
    5. Review requested
    Fixed build fee, then a flat monthly rateSee workflow automation

    AI Document Processing

    Invoices, intake forms and contracts read, extracted and filed on arrival.

    Supplier invoice

    Vendor
    Gulf Coast Supply
    Total
    $1,240.00
    Due
    Nov 1
    Sent for approval
    Most single-system installs go live in 2 to 3 weeksSee document processing

    Customer Onboarding

    Welcome, paperwork, portal access and the first appointment, automatically.

    • Service agreement signed
    • Maintenance plan set up
    • Welcome text sent
    • First visit booked
    Starts the moment a deal closesSee customer onboarding

    Examples with sample names. Swipe to see all six.

    Two ways to work with us

    Use our platform, or have us build around yours.

    Talos Connect · The platform

    Phones, texting, scheduling and an AI receptionist in one app.

    Business phone lines, two-way texting, reminders, reviews, text-to-pay, and an AI receptionist that answers in English, Spanish and Vietnamese. We port your numbers and set it up for you. It can also send new contacts, calls with their AI summary, bookings and leads to HubSpot, Salesforce, GoHighLevel and five other CRMs, plus Slack, Zapier, Make and n8n.

    Seats from
    $19.95 /user/mo
    AI receptionist
    $149 /mo · 500 min
    Explore Talos Connect See what it replaces

    Custom automation · The build

    Automation built around the tools you already run.

    Voice agents, CRM updates, lead follow-up, document processing and onboarding, wired into your existing CRM, calendar and billing. We build it, launch it, and keep tuning it every month.

    Build
    Fixed fee per system
    Then
    Flat monthly rate
    Book a strategy callSee all six systems

    The night shift

    While you’re closed, the phone still gets answered.

    09:42 PM

    Law firm

    Accident intake captured in Spanish. Conflict check queued for the morning.

    02:07 AM

    Dental office

    New-patient call answered in English. Cleaning booked for Thursday at 2:00.

    05:48 AM

    Plumbing contractor

    Burst-pipe call triaged as urgent. On-call tech texted the address before sunrise.

    Illustrative scenarios

    The flagship system

    AI Voice Agent in Action

    calls answered
    24/7
    languages: EN, ES, VI
    3
    max time to first follow-up
    60s
    handoff to your team
    Live

    Signal 01 / Incoming call

    A call comes in after hours. The system is already awake.

    Signal 02 / Agent on the line

    The agent answers in your name: it qualifies, books, routes, and writes every record.

    Signal 03 / Handled

    Call handled, calendar booked, CRM current. Your team steps in only where it matters.

    Why Talos

    Built by an IT company, not a prompt shop.

    Talos grew out of 25 years of running IT for Houston small businesses at Texas Management Group. We kept seeing companies with solid infrastructure still losing calls, leads and hours to manual work. So we built the layer on top: AI that answers, follows up and files, installed by people who already understand the systems it has to work with.

    Scott McAuley, founder of Talos Automation

    Scott McAuley

    Founder

    U.S. Marine Corps veteran and 25-year IT executive who also leads Texas Management Group, a Houston managed IT and cybersecurity provider.

    About Talos →scottmcauley.com →

    1. 01

      We know where your systems live

      Phones, network, CRM, calendar and the data behind them. We have been the people who keep those running, so an AI agent goes in like any other system: documented and monitored.

    2. 02

      Ready for regulated work

      Law firms, insurance agencies and healthcare practices handle sensitive information, so we treat it that way. Medical and dental clients sign a Business Associate Agreement with us before any patient data flows through a Talos system.

    3. 03

      We stay after launch

      Monitoring, model updates and monthly tuning are included. When something needs a person, you reach one on our Houston team.

    How we install it

    Five weeks from chaos to relief.

    1. 01

      Discovery

      We map how work actually moves through your business: calls, leads, paperwork, handoffs, and where hours leak.

    2. 02

      Build

      Your systems are configured and trained on your scripts, services, pricing, and tone. You review everything before it touches a customer.

    3. 03

      Integration

      We wire the machine into the tools you already use: phones, CRM, calendar, email, billing, and storage.

    4. 04

      Launch

      The system goes live on real calls and real leads with us watching every conversation for the first weeks.

    5. 05

      Optimization

      Monthly tuning against transcripts and outcomes. The machine gets better at your business every cycle.

    The real product

    This is what lands on your desk.

    Every call the AI takes shows up with a summary, the full transcript and the outcome, so the morning starts with a list instead of a voicemail box. If your team works in HubSpot, Salesforce, GoHighLevel or another CRM Talos Connect supports, we can connect it so each call and its summary are sent there too.

    See it live

    Hear the AI receptionist handle a call, then watch it land in Talos Connect with the summary and transcript.

    Book a live demoor call (346) 330-3390
    Talos Connect · Call detail
    Talos Connect call detail: AI receptionist call at 6:45 AM with summary, transcript and outcome booked
    Talos Connect · AI Receptionist
    Talos Connect AI Receptionist settings and results
    Talos Connect · Call Intelligence
    Talos Connect Call Intelligence: what callers want, sentiment and missed opportunities

    Real product, demo account and sample data

    FAQ

    Questions owners actually ask.

    Talos Automation is a Houston, Texas AI automation agency. We build and run AI voice agents, CRM automation, and workflow systems for small and mid-sized businesses across the United States, wired into the CRM and calendar you already use. We also make Talos Connect, an all-in-one phone, texting and AI receptionist platform. Most single-system installs go live in two to three weeks.

    Most single-system installs go live in two to three weeks. A full six-system build typically runs about five weeks from discovery to launch.

    Custom automation is a fixed build fee per system, then a flat monthly rate for hosting, monitoring, and tuning. You get the exact number on your strategy call, before any commitment. Talos Connect has published prices: seats start at $19.95 per user a month, and the AI receptionist is $149 a month with 500 minutes included.

    No. Custom builds wire into the phone system, CRM, and calendar you already run, and we only recommend a tool swap when something genuinely blocks automation. If you want new business phones as well, Talos Connect replaces them and we port your existing numbers.

    The voice agent transfers to a human you designate, with a live summary of the conversation so far. Nothing gets stranded with a robot.

    Yes. Medical and dental clients sign a Business Associate Agreement with us before any patient data flows through a Talos system. Direct EHR and practice-management integrations are on our roadmap, so ask us where your system stands.

    We build on the APIs of the tools small businesses already use, including HubSpot, Salesforce, GoHighLevel, QuickBooks, Microsoft 365, and Google Workspace. Tell us your stack on the strategy call and we will confirm what connects before you commit. Talos Connect also has built-in connections, set up by our team, that send new contacts, calls with their AI summary, bookings and leads to HubSpot, Salesforce, GoHighLevel, Pipedrive, Zoho CRM, Close, monday.com, Airtable, Slack, Zapier, Make or n8n.

    Yes. We are based in Houston and work with businesses anywhere in the United States, including Dallas, Austin, San Antonio and Fort Worth here in Texas. Installs, training and support are done remotely, so no site visit is needed, and Talos Connect, our phone and AI receptionist platform, is available nationwide too.

    We do. Monitoring, model updates, and monthly optimization are included. You run your business; we run the machine.

    See what Talos would automate first.

    A thirty-minute call. We map how calls, leads and paperwork move through your business, then show you the first system worth building and what it costs.

    or call (346) 330-3390
    Book a Strategy Call