Veterinary Industry
AI automation for veterinary practices — fill your schedule, cut no-shows, and answer every after-hours call.
Talos builds AI voice agents and workflow automation for veterinary clinics and animal hospitals. Automated appointment reminders, after-hours emergency triage, wellness recall campaigns, and bilingual AI — without adding front desk staff.
Who it's for
Who we work with in veterinary medicine
We serve veterinary practices where no-shows, missed calls, and front desk bottlenecks limit patient capacity and revenue.
Small animal general practices
General vet clinics managing high appointment volume with limited front desk staff — calls go missed during busy exam hours.
Emergency & specialty hospitals
24-hour emergency vet hospitals and specialty practices managing high call volume and critical triage routing.
Multi-location vet groups
Veterinary groups with multiple locations needing standardized phone handling and appointment management across sites.
Mobile veterinarians
Mobile and housecall vets who miss scheduling calls while on-site with clients — every missed call is a lost appointment.
What we automate
What we automate for veterinary practices
Appointment reminders
Automated voice and SMS reminders at 48hr and 24hr before appointments — reducing no-shows 30–50%.
After-hours call handling
AI answers after-hours calls, triages urgency, provides emergency contact info, and logs the inquiry for follow-up.
Wellness recall campaigns
Automated outreach for due vaccines, dental cleanings, heartworm tests, and annual wellness exams — filling schedule gaps proactively.
New patient follow-up
Automated welcome sequences and post-visit check-ins that build client loyalty and encourage return visits.
Prescription refill workflows
Automated refill request intake that routes to the appropriate staff member for approval — faster, fewer phone tag cycles.
Bilingual client support
English and Spanish AI voice agents with automatic language detection — serving all of your clinic's clients equally.
Before / after
What changes when vet practices automate
Before
Without AI automation
- Phones ring unanswered during exams — clients call a competitor who picks up
- No-show rates of 15–25% leave exam rooms empty and revenue unrealized
- Wellness recalls are worked manually — dozens of overdue patients never get a reminder
- After-hours callers get voicemail and don't know if their pet needs emergency care
After
With Talos automation
- Every call answered — live appointment booking or accurate message-taking during busy periods
- No-shows drop 30–50% with consistent multi-touch automated reminders
- Recall campaigns run automatically — overdue patients hear from your clinic before they switch practices
- After-hours callers receive triage guidance and emergency contact info immediately — not silence
How it works
How we work with veterinary practices
01
Discovery
30-minute call to understand your appointment volume, recall workflow, and where calls are being missed.
02
Integration
Connect your scheduling calendar and front-desk handoff. Direct Avimark, Cornerstone, ezyVet and Shepherd integration is on our roadmap.
03
Build
Custom reminder sequences, recall campaigns, after-hours scripts, and triage logic built for your practice and patient types.
04
Optimize
Monthly review of no-show rates, recall response rates, and missed call volume to continuously improve.
What to expect
What you can expect
30–50%
No-show reduction
With automated multi-touch reminders.
24/7
After-hours coverage
Triage and message-taking around the clock.
3x
More recalls worked
Automated vs. manual outreach.
Bilingual
English + Spanish
Automatic language detection for all clients.
FAQ
Frequently asked questions
Direct integration with Avimark, Cornerstone, ezyVet, Shepherd, ImproMed and VetBlue is on our roadmap. Today the AI works alongside your system: it books into a connected calendar or captures the request for your front desk to confirm. If you use a different system, ask us where it stands.
Our AI answers after-hours calls, asks about the nature of the concern, and based on your configured urgency criteria, either provides your emergency clinic's address and phone number, routes to an on-call team, or takes a message for next-day follow-up. The AI never diagnoses or provides clinical advice.
Not directly yet: booking straight into practice management systems is on our roadmap. Today the AI collects all appointment details and logs them for your front desk to confirm, or books into a connected scheduling calendar, which streamlines the process without requiring API access.
Veterinary practices don't face HIPAA directly, but we design all workflows with client data privacy in mind. No patient records are stored in our system — we route and trigger based on the data in your PMS, which remains your system of record.
Fewer no-shows, more recalls worked, and every after-hours call answered.
Free 30-minute consult. We'll map your appointment and recall workflow and show you what automation would look like for your practice.
Keep reading
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Services we deliver
AI Voice Agents
24/7 conversational voice AI that answers calls, qualifies leads, and books appointments.
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End-to-end automation that connects email, calendar, billing, and ops into one intelligent pipeline.
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Respond to every inbound lead in under 60 seconds with personalized AI follow-up sequences.
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Automate lead capture, pipeline updates, follow-ups, and reporting across HubSpot, Salesforce, GHL, and more.
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Solutions for vet practices
Reduce No-Shows with AI Reminders
Cut no-show rates by 30%+ with automated appointment reminders via voice, SMS, and email.
Learn moreReduce Missed Calls with AI
Stop losing leads to voicemail. AI voice agents answer 24/7 and book appointments instantly.
Learn moreAI After-Hours Call Handling
Never lose a lead to after-hours voicemail. AI answers, qualifies, and books around the clock.
Learn moreAutomate Patient Scheduling with AI
Let AI handle appointment booking, rescheduling, and reminders so your staff focuses on care.
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Where we work
AI Automation Across the US
Remote setup, training and support for businesses in any state, from our Houston headquarters.
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